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FAQS

When is your next release?

Online releases are every three weeks. The upcoming release is Wednesday, January 18th at 6:00 pm EST. Follow social media accounts for more current information. FB: lecates.jewelry  IG: lecates.creates

Where is my package? When will I be able to pick up my order?

Please refer to your email for current order updates. Shipping/tracking information will be emailed the minute a label is created. Pick up emails come out when your order is ready to be picked up. You have two weeks to pick up your order before it will be recycled back into the online inventory. 

Do you do custom orders?

Yes! Please refer to my Bridal Look Book for custom bridal inspiration. Please fill out the inquiry at the bottom of the page or email lecates.create@gmail.com with any questions about Bridal custom orders. I am happy to create a custom bridal design aside from the options displayed online. There is a $25 custom bridal fee. Saw a pair online that you missed out on that you want? I can do custom pairs for a $4.50 fee a pair. Custom jewelry is available in gold, silver or rose gold.  Please reach out for any other designs you may have in mind and I will do my best to make your creation come to life. 

Do you have a storefront?

No (some day fingers crossed) but there are several places that carry my jewelry. Refer to the list below:

Jane & Tay Boutique

605 N Bi-State Blvd Delmar, DE 19940

Heavenly Hoot Boutique

26205 Sussex Highway Seaford, DE 19973

Barefoot on the Beach Spa

18389 Olde Coach Drive Unit 2 Rehoboth Beach, DE 19971

Odysea Boutique

110 Rehoboth Avenue Rehoboth Beach, DE 19971

If you are interested in having LeCates Creates in your store, please email lecates.create@gmail.com

Where are you located?

I work out of Delmar, MD and ship to all of the United States. I am not shipping international at this time. I have a local pick up location in Delmar, DE at Jane & Tay Boutique. 

How long does it take to receive my order?

I ship out orders 1-2 business days after purchase. If you chose regular shipping, delivery takes 2-3 days to arrive, keep holidays and weekends in mind. Custom orders and pre-orders have a 1 week production window before shipping. 

Still have a thought or question...

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